##### Frequently Questions

##### Below are frequently asked questions, you may find the answer for yourself

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#### How do I find my Windows Product key?

The product key is located inside the product packaging, on the receipt or confirmation page for a digital purchase or in a confirmation e-mail that shows you purchased Windows. If you purchased a digital copy from Microsoft Store, you can locate your product key in your Account under Digital Content.

#### I've downloaded an ISO file, now what?

You can use the ISO file to create bootable media for installation or recovery. You can also install Windows on your current device by opening the ISO file, selecting the Setup and following the instructions.

To create bootable media such as a bootable USB drive or DVD, you will need an ISO burning or mounting software. We recommend always using a blank USB or blank DVD because contents may be deleted when creating a bootable image.

#### What's the difference between 32-bit and 64-bit versions of Windows?

The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU) handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system. Not all devices can run the 64-bit versions of Windows.

#### How do I find my Windows Product key?

The product key is located inside the product packaging, on the receipt or confirmation page for a digital purchase or in a confirmation e-mail that shows you purchased Windows. If you purchased a digital copy from Microsoft Store, you can locate your product key in your Account under Digital Content.

#### I've downloaded an ISO file, now what?

You can use the ISO file to create bootable media for installation or recovery. You can also install Windows on your current device by opening the ISO file, selecting the Setup and following the instructions.

To create bootable media such as a bootable USB drive or DVD, you will need an ISO burning or mounting software. We recommend always using a blank USB or blank DVD because contents may be deleted when creating a bootable image.

#### What's the difference between 32-bit and 64-bit versions of Windows?

The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU) handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system. Not all devices can run the 64-bit versions of Windows.