Services

Help Desk
  • Address: Plot No. 7, Vadkun College Road, Dahanu Road West, Palghar – 401602, Maharashtra, India.
  • Mobile No: +(91) 94223 09771
  • Email: support@phoenixmixer.com
  • Time: 10AM – 06PM
Manuals

Access detailed instruction manuals for all products and equipment.

Training

At Phoenix we have customized training programs for your service engineers. Targeted, practice-oriented training ensures competent operation and maintenance of our mixing equipment. We train your technicians in all operations and servicing aspects at our workshops.

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Technical Support

A qualified service engineer will be available to answer your questions. We support you in case of questions related to the operation, repair, maintenance, or individual settings of our machine. This free service is available from Mondays to Saturdays during our business hours.

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Training Request

Directed, practice-oriented training offers guidance for proper upkeep of our equipment. We train your staff in all activity and machine-related parameters with in-house workshops.

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Repair Service

Our repair service guarantees your equipment functions seamlessly at optimal standards. For a quick and reliable solution, simply reach out to our support team.

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Spare Parts Enquiry

Please order as per spare part codes mentioned in our user manual to ensure you get the correct part to be replaced. Our original spare parts for Phoenix Products are available for a long time even after their production is discontinued. Spare parts are typically dispatched within 24-48 hours after receiving the necessary clearances from your side.